1 – Get in touch providing the following information:
Location of property; Brief description of the service you require; Any timescales or deadlines you are working to. Photographs of the area to be cleared can assist us in providing a prompt quotation.
2 – We’ll be in touch with our free no-obligation quote, or if we require further information, we can arrange a site visit.
We’re able to complete on-site visits by collecting keys from third parties if you aren’t able to attend the site visit yourself.
3 – Once we’ve agreed on a price, we will book in the job making every effort to accommodate a time and date that is convenient for you.
If you can’t attend on the day the work is undertaken, we can collect keys from a nominated location. Customers often opt for us to collect keys from their place of work, a trusted neighbour or an involved third-party such as an estate/letting agent or solicitor.
4 – On the agreed day, we’ll arrive on time having collected any keys or key-codes necessary, and will get started on the work immediately.
Our team work with caution and care removing items from your premises, and get all jobs done with their positive can do attitude and approach.
5 – Upon completion of the work, your invoice will be emailed over. Payment can be made upon completion of the work.
We offer a variety of secure payment methods such as bank transfer or via the telephone.
6 – Hopefully you’ll be delighted with our work and will be sure to get in touch should you need us in the future!
If you’ve still got questions.. browse our FAQs or get in touch.
